Cate Sullivan wasn’t expecting the Ritz - this was student housing, after all. And the on-campus apartment the University of Michigan sophomore was assigned for quarantine “was not like in bad shape or anything. It was certainly livable,” she says. “[But] I’m really lucky I got to leave after [I tested negative.]”
No laundry machines. Potato chips for dinner. Three cold meals, delivered at noon. No microwave. A front door that doesn’t lock (as she learned when a public safety officer abruptly walked in one morning) and soap residue leftover in the shower from whoever was there before. Not a great 24-hour stay, Sullivan says.
Quarantine is quickly becoming a part of the COVID-era college experience, with students across the country describing their sometimes bleak living conditions. Meanwhile, those who can afford their own off-campus apartments, or a lengthy hotel stay, have better options. But those like Sullivan, who lives in a dorm with a roommate and a shared bathroom, are told to go pack their bags for up to 2 weeks in whatever housing stock the school has been able to set aside.
As of Friday, 49 U of M students were in quarantine housing awaiting COVID-19 test results, and another 16 were in isolation after testing positive. That’s just a 10% occupancy rate of the University’s available quarantine housing, according to school data. (The University provides more COVID-19 data than most public colleges in the state on its online dashboard.)
But unverified complaints about the University’s quarantine housing have been making the rounds on social media over the last 24 hours.
“No microwave to warm food, burnt plastic in the oven, no dishwasher, no dishes, no trash bags or trash can, no washing machine, no tv, and a roach infestation,” a commenter posted in a University of Michigan subreddit this week, attributing it to a friend’s experience.
“I literally just got out of quarantine at northwood [an on-campus apartment complex being used for quarantine housing] and it wasn't pleasant,” another poster said. Another relayed a second-hand story about a student who’d been given “15 minutes” to pack enough clothes for a 2-week stay.
(Michigan Radio has been in contact with the individual who made the first post, as well as students who work in residential housing, but so far no one we’ve talked with directly can attest to a roach problem or being given 15 minutes to pack. The University says it hasn’t received any complaints about insects.)
“While we certainly understand that no one looks forward to quarantine or isolation housing, we do our best to make students comfortable during their stay,” Amir Baghdadchi, senior associate director of housing, said in an email Friday.
“Students are provided an apartment with a private bathroom. Students are encouraged to bring any other items that will make them feel more at home.
The university provides bed linens, a blanket, pillow, bar soap and shampoo, internet access, trash receptacles, and meal delivery three times a day. Meals are dropped off each day outside the student's apartment doors. Beginning today, we are adding microwaves to each unit.
We check on students via phone and email, every single day. These check-ins are coordinated with Housing, Dean of Students, and the University Health Service. There is a facilities team dedicated to serving these apartments.
Being under quarantine, students do not have access to the communal laundry room. The person in the post you cited is also correct that we do not provide televisions. Those are not standard across Michigan Housing units.”
For Sullivan, a Rochester Hills native studying computer engineering, the week started with her feeling “a little under the weather.” When her temperature rose over 100 degrees fahrenheit, she used an online reporting tool provided by the University to report her symptoms. The University’s health services called later that day to get her in for testing. After ruling out mono and strep, health workers asked if she had somewhere she could stay while she waited for her COVID-19 test results.
Since her East Quad dorm room wouldn't work, staff told her they would arrange for the Department of Public Safety and Services to transport her to the quarantine housing. She went back to her room, packed enough clothes for 2 weeks, and waited. When no one showed up, Sullivan called DPSS, she says, and they seemed unaware she was in need of a ride.
By the time she was dropped off at the apartment, it was after 7 pm, too late for dining services to deliver dinner. “They gave me a bag of potato chips,” Sullivan said. “I brought peanut butter. So I had peanut butter and potato chips.”
The apartment, with its private bedroom, bathroom, and small kitchenette, seemed clean enough for the most part.
“But I noticed that in the shower, where you can put your bar soap, there is still some soap residue from the person before me. Which had me concerned that they didn't clean it thoroughly between people. I was under the impression just from the fact that it's quarantine housing, that they would be like, deep cleaning the whole place.”
The next morning, she realized the lock on her front door didn’t work when a DPSS abruptly walked in.
“He saw that I was in there and said sorry and left. So I don't know what they were there for. I don't know if they were looking for open apartments, or if they just thought it was one that they needed to clean out or whatever. But the fact that they didn't know that someone was in my apartment, and they didn't ask or anything, they just went straight in” made her uneasy.
Around noon, three meals were dropped off for breakfast, lunch, and dinner, Sullivan says. Without a microwave, she just ate the food cold. And she had no idea how she’d do laundry.
“So if you have detergent or anything, you could try to do it in the sink,” she says. “But if you didn’t bring it...you’re wearing the same clothes for two weeks.”
(“We have received feedback that microwaves would be useful, which is why we are delivering them beginning today,” Baghdadchi said after being told about Sullivan’s experience. “We are also looking into ways of making laundry easier, from requests we have received.” Anyone with a complaint about the housing, he says, should share it. "Students simply need to ask.")
By midday Friday, resident advisors were personally dropping off everything from local takeout, produce and menstrual products, room by room. Offers to buy everyone pizza for dinner and join a Zoom call with the student government president were coming in, with others sending in Venmo donations for extra toilet paper.
Meanwhile, Sullivan’s COVID-19 test results came back: negative. It’s a relief to be able to leave, she says. But going back to her dorm room, and her college life in 2020, felt stressful in its own way.
“It’s been rough,” Sullivan says. “Classes are intense, as usual, and so to have to worry about a pandemic on top of that...I definitely had a worry [about getting COVID-19 in the dorm.] We have a shared bathroom. And I live right across the street from a bunch of fraternities and sororities. And I can see people from my dorm leaving every night and then coming back late in the night. I know that there are people who use my bathroom who party.”
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The Link LonkSeptember 12, 2020 at 04:33AM
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"They gave me a bag of chips for dinner": One Michigan student's quarantine experience - Michigan Radio
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